![]() ![]() You cannot obtain a secure key as implied by AT&T through your web mail account either at the sign in window if you are using a PC nor anyplace on your web mail account after signing in to your web mail account under "Personal" when searching for the "drop down" they instruct you to look for in your "account"to set up the secure key. Fortunately for me I had a account with them through Direct TV. Additionally I might add there was:ġ.No explanation by AT&T tech support as to why AT&T did not notify people using att.net that they were changing their security process.Ģ.It was not done to all customers at the same time as I noted wildrice had this problem in 12/23/19ģ.AT&T's online support "Fix" for obtaining a "Secure Key" does not state that you have to be a AT&T customer with a account with them to set up a secure key. of AT&T to get my email working again basically using the steps described by wildrice. I would add that I spent 2 hours with the "secure" tech dept. I would like to continue using Thunderbird as otherwise I will have to notify everyone that knows my Thunderbird address at att.net that I am changing mt mail address. These changes also occurred at the same time on my Android which is running a 10.0 OS. That was worthless as the agent suggested just using outlook from MS. I called ATT support to have them try to walk me through getting a secure key. Scroll to Secure mail key and select Manage secure mail key". Since there is no drop down I am unable to "3. ![]() (You’ll find a drop-down menu at the top if you have multiple accounts.)". Select the email account that you want to get a secure mail key for. I am unable to do this a there is no "1.Go to Profile > Sign-in info." when viewing my profile. I read about creating a secure key through AT&T. I also have a gmail account which works fine. Mail server responded: Server error - Please try again later. After entering it I get the following account error "Sending of password for user (my did not succeed. When Thunderbird opens it asks me for my password. I used the automated as well as manually configured settings for the account for incoming and outgoing at Pop 3 inbound. When I uninstalled and reinstalled Thunderbird I lost all the mail in my inbox. I have tried resetting my password, deleting all passwords, deleting my account, creating a new account, and have uninstalled and reinstalled Thunderbird 78, none of which helped. I have been using Thunderbird for 20 years without a problem. I am able to receive mail and send mail over the web at Yahoo or Att. 4 days ago Thunderbird stopped working for receiving and sending mail. ![]()
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